Support
Set up in 2 minutes. Help when you need it.
Install, activate your key and fill your first listing. Stuck? Answers to common problems are below, and our team is on WhatsApp 24/7.
Get started
- 1
Install the extension
Click Add to Chrome on the Chrome Web Store, then pin Quicklist AI from the puzzle-piece menu so it's one click away.
- 2
Open a sell page
Go to the create-listing page on any supported marketplace and click the Quicklist AI icon. The side panel opens next to the form.
- 3
Describe or photograph the item
Type a few details (brand, size, condition, flaws) or add photos, choose a tone and click Generate.
- 4
Fill Listing
Check the title, description and tags, edit anything you like, then click Fill Listing to put them into the marketplace form. Review and post.
Every install gets 2 free listings, no sign-up or card. See plans when you need more.
Activate your license key
- Find your license key (QLAI-XXXX-XXXX-XXXX) in your order email, or on My account.
- Open the Quicklist AI side panel and click the Settings gear.
- Paste the key into License key and click Activate. Your plan and listings left show at the top straight away.
Your key stays the same on every renewal, so you only do this once per browser.
Fix a problem
I can't find my license key
Open My account, click Email it to me under "Lost your key?" and enter the email you bought with. We email the key within a minute. Check spam if it doesn't arrive, or message us on WhatsApp.
The extension says my key isn't valid
Copy the key again from your email so there are no extra spaces, and make sure it starts with QLAI-. If your plan was cancelled, a payment failed or you were refunded, the key stops working: check its status in My account.
Fill Listing didn't fill every field
Reload the marketplace page and click Fill Listing again. Some fields, such as category, size or brand pickers, can only be chosen by hand on some marketplaces; the panel tells you which ones were filled. Marketplaces change their forms from time to time; if a field stops filling, tell us and we fix it fast.
The side panel won't open
Make sure you're on a supported sell page and Chrome is up to date. Click the Quicklist AI icon in the toolbar (pin it first). If nothing happens, remove and re-add the extension; your key stays on your account.
I ran out of listings
Listings refill every month on your renewal date, including on yearly plans. Need more now? Upgrade from My account: the extra listings are added straight away and you only pay the difference.
How do I cancel or change my plan?
Open My account and sign in with your key. Change plan and Cancel subscription are both there. Cancelling keeps your plan working until the end of the period you've paid for.
Can I use one key on two computers?
Yes, on your own computers. A key is for one person, so please don't share it: shared keys can be stopped.
How do I get a refund?
If you've used 3 listings or fewer, you get a full refund within 7 days of paying. Email contact@quicklistai.org with your key. See the refund policy.
Is my item data stored?
No. What you type or photograph is used once to write the listing and then discarded. See our privacy policy.
Still stuck? Talk to a person.
Average reply under 1 hour on WhatsApp, 24/7. License issues are resolved the same day.